Frequently Asked Questions

Orders & Shipping

How long does shipping take?
Delivery times vary depending on your location. Typically, orders are processed within 1-3 business days, and shipping takes 5-15 business days.

Do you offer international shipping?
Yes! We ship worldwide. Shipping costs and delivery times depend on the destination.

How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email. You can check the status on our website or the carrier’s site.

What if my order is delayed?
Delays can happen due to high demand or shipping carrier issues. If your order is taking longer than expected, check the tracking or contact us for assistance.

Returns & Exchanges

What’s your return policy?
We accept returns within 30 days of delivery. Items must be unworn, with tags attached, and in original condition.

How do I initiate a return?
Visit micadresses.com and follow the instructions in our Returns section. You’ll need your order number and email address.

Are refunds instant?
Refunds are processed within 5-7 business days after we receive the returned item. The timing depends on your bank or payment provider.

Payments & Discounts

What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure payment options.

Can I use multiple discount codes?
Only one discount code can be applied per order.

Why was my payment declined?
This could be due to insufficient funds, incorrect card details, or bank restrictions. Contact your payment provider for help.

Product & Sizing

How do I choose the right size?
Check our micadresses.com size guide for measurements. If you’re unsure, contact us for recommendations.

Are your products true to size?
Most customers find our items true to size, but check the size chart for accuracy.

Do you restock sold-out items?
Popular items may be restocked. Sign up for notifications on the product page.

Account & Website

How do I reset my password?
Click “Forgot Password” on the login page and follow the instructions sent to your email.

Can I change my order after placing it?
Contact us immediately if you need to modify your order. We’ll try to help if it hasn’t shipped yet.

Is my data secure?
Yes, we use encryption and secure payment gateways to protect your information.

For more details, visit micadresses.com.